All About NAB Credit Cards

The National Bank of Australia, better known as NAB, is one of the most trusted and largest financial institutions and credit card providers in Australia. NAB offers a variety of credit cards to suit all types of user. Check out the deals available on our comparison table, find the card that’s right for you and apply online today.

NAB’s History

NAB was formed as part of National Australian Bank Group, which was established in 1858 to provide financial services across Australia, New Zealand and the UK. The company’s branches in Australia came under the name National Australia Bank. Over the past century and a half NAB has become firmly established as one of Australia’s 'big four banks’, amongst the country’s most trusted and familiar financial institutions and operates offices across the world. The bank encompasses a wide variety of international brands, and today is know to it’s millions of Australian customers as NAB.

Access to NAB’s Branches and Online Banking Service

NAB operates more than 1,800 branches with over 40,000 people in the organisation and 460,000 shareholders. Each of NAB’s branches offers a variety of services and specialists to help customers with their everyday banking needs. In addition to access to NAB branches across Australia, customers can manage their accounts with internet banking, accessing accounts remotely and managing common types of transactions online. Internet banking offers convenience, and NAB is committed to data safety, protecting customers’ personal information with the latest online security technology.

NAB’s Core Principles

NAB’s approach to corporate responsibility is reflected in the company’s beliefs and behaviours, aiming to deliver everyday decision-making and longer-term planning centred on the following core principles:

• Getting the fundamentals right with customers by delivering fair value and quality advice;
• Being a good employer through investing in the skills and capabilities of employees; and
• Addressing broader responsibility to society by supporting communities, managing environmental impact and having a positive impact through supply chains.

Services Offered

NAB offers a huge choice of financial services, catering for both personal and business clients. The bank provides transaction, savings, investment accounts and specialised accounts for personal customers and services for businesses of all sizes. Other NAB services include credit cards, loans, investments, insurance, financial advice and more.

NAB Cards and payWave

NAB provides a selection of credit cards, which you can discover and compare using our easy comparison table. Customers choosing the NAB Low Rate Visa Card have access to payWave, contactless smart card technology that allows payments to made without swiping. When shopping at stores with contactless checkout machines, cardholders can make payments on transactions below $100 by presenting their card in front of the machine. The device remotely checks your card details and the payment is made directly. For security purposes cardholders must provide a PIN or signature for purchases over $100, or at stores that do not support contactless smart cards.

NAB Balance Transfer Offers

Customers wanting to pay off debts or make larger purchases with a balance transfer credit card can compare and choose from a great range of cards from NAB. By transferring to a NAB balance transfer card you can take the chance to eliminate credit card debts at a lower rate of interest and save plenty of money. Many of NAB’s credit cards feature a very low balance transfer interest rate for the first six to 12 months, giving you time to improve the health of your finances. Compared to the rest of the market, NAB’s balance transfer deals are normally very attractive and are very often featured as our card of the month.

NAB Reward Cards

NAB’s range of credit cards includes packages that offer great rewards giving you the chance to earn points on everyday transactions and redeem them for a wide selection of products and services. NAB Velocity cards connect you to the Velocity Rewards program so you can use your points in exchange for goods and services from NAB’s Velocity partners. With NAB Qantas cards you can become a member of the Qantas Frequent Flyer program and earn Qantas Frequent Flyer points to use for all sorts of travel benefits. As with any rewards program credit card, it is important that you keep up-to-date with monthly payments on any NAB rewards card or you may lose valuable points that you have collected.

A Q&A on NAB Credit Card Offers

Q: Is it easy to transfer a balance to NAB? A: NAB offers some of the most competitive balance transfer rates on the market. Existing NAB cardholders don’t need to apply for a new credit card to transfer a balance, although your balance transfer interest rate may be different (i.e. higher) than the promotional introductory rate for balance transfer offered to new customers. You can transfer balances from either one or two cards from other providers. For transfers from non-NAB cards each amount needs to be at least $200.

Q: Do NAB charge a balance transfer fee? A: NAB do not charge a fee just to transfer a balance, although your balance will be charged the introductory interest rate for a period of time, usually between six and 12 months, after which the rate will return to a higher level.

Q: What is my NAB identification number and why is it important? A: Your NAB identification number (NIN) is the eight-digit number printed on the reverse of your credit card. Every NAB customer has a unique identification number to enable transactions and improve security.

Q: How do I authorise my NAB card? A: You can authorise your NAB card by using your NIN for telephone or internet transactions, your input PIN at retail checkouts and ATMs, or with the new payWave technology at participating outlets. If you notice any unauthorised card transactions you should immediately contact NAB customer services.

Q: Is it easy to transfer money from my NAB bank account to my NAB card? A: It’s very simple to transfer funds between your NAB account and card. Once you have your card and NIN contact customer services on and set-up your internet and telephone banking services. When your internet and telephone banking is up-and-running you can easily access your account with your NIN, move money, pay bills and generally manage your account and card.

Q: How can I get a credit limit increase? A: NAB periodically offers the chance to increase credit limit to customers who demonstrate a good credit history. Customers may also request an increase. When a request is made NAB will consider the customer’s credit history and financial circumstances before making a decision, and will also ensure that the customer is aware of the implications of an increase. NAB also allows customers to reduce their credit limit to help manage debts.

Q: Do I need my own Velocity account to earn rewards? A: To enjoy the benefits of the Velocity rewards program you are required to have your own Velocity account. NAB offers complimentary Velocity Membership with no fee when you successfully apply online for a NAB Velocity Credit Card.

Q: How can I earn more rewards points? A: With a NAB rewards credit card you earn points on everyday purchases, but earn more when you use your card for transactions with the reward scheme’s partner companies. Check out the Velocity Rewards and Qantas Frequent Flyer reward programs to discover where you can earn the most points.

Q: What can Velocity points be redeemed for? A: Velocity points can be redeemed for a huge choice of products and services including domestic and international flights with Virgin Australia, accommodation at thousands of hotels, resorts and apartments around the world, car rentals, retail shopping products, travel, entertainment and leisure events.

Q: Will I need my own Qantas Frequent Flyer account? A: If you already have one, great! If not, you can open one and use it. NAB occasionally offer free Qantas membership with certain card offers.

Q: What will I need to fill in the application form? A: To improve your chances of getting approved for a NAB credit card you should make sure you have all the relevant information at hand. To apply you need your email address for NAB to contact you regarding your application; your income and how much you spend; your employer’s contact details; if you are self-employed, your accountant’s contact information; details of your debts and property; and an identification document such as your driver’s licence or passport.

Q: How long does applying take? A: Once you have clicked on the 'Apply’ button, follow the simple online application process, providing all the relevant information, and you will be given a response online within 60 seconds. If approved, you will usually receive your new NAB credit card by post within 5-10 business days.