Flight Review: China Eastern MU716 Business Class BNE - PVG

Flight review: China Eastern MU716 Business Class BNE - PVG

  • 360° look inside China Eastern's Business Class suite
  • 10 and a half hours of Business Class flying from Brisbane to Shanghai
  • Travel for 65,000 Qantas Points + $180 taxes

If I’m honest, China Eastern didn’t make it to the top of my ‘must fly’ list. But when the last minute opportunity to fly to Europe via Shanghai presented itself, I decided to mix things up and go with one of China’s big three carriers: China Eastern.

My Rating

3.50 out of 5
  • Amenities & IFE
  • Cabin & seat
  • Food & drink
  • Service
Look at all of those empty seats
Look at all of those empty seats

Flight details

  • Airline: China Eastern
  • Flight: MU716
  • Route: Brisbane (BNE) departing 11am to Shanghai (PVG) arriving 6:15pm
  • Duration: 10 hours 20 minutes
  • When: November 2018
  • Cost: 65,000 Qantas points and $180 in taxes
  • Aircraft: A330-200
  • Class: Business Class
  • Seat number: 1A
  • Overnight flight: No
  • Meal included: Yes 
  • Amenity kit provided:  Yes 
  • Pyjamas provided: Yes
  • In-flight Wi-Fi: Yes, Wi-Fi is provided but it was faulty during this flight
  • Baggage: 2 x 32kg pieces of baggage. Total of 64kg.

When a last minute opportunity to fly to Shanghai presented itself, I decided to mix things up and go with one of China’s big three carriers
China Eastern Business Class
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Making the booking

China Eastern MU716 Availability
China Eastern MU716 Availability

Although a China Eastern flight, the booking was made on Qantas. I used 65,000 Qantas Frequent Flyer points and paid $180 in taxes to book the ticket and the process was pretty straightforward. Winner. 

Booking China Eastern MU716 on points
Booking China Eastern MU716 on points

Unlike other airlines (think Emirates or Singapore Airlines), finding a rewards seat less than a week out was surprisingly easy with lots of Business Class seats to choose from. Convenience? Tick. Competitive pricing? Tick.

I was off to a good start!

Time to fly

I was perhaps a little too punctual and arrived at Brisbane airport 20 minutes before check-in opened. My eagerness was met with the smiling faces of staff that rivalled my excitement – another tick.

But it wasn’t all plain sailing.

I booked my connecting flight separately with China Eastern on Qantas (using Qantas points) and was told my baggage couldn’t be checked from Shanghai to Frankfurt. When I told the staff I called Qantas to fix this in advance, they said the booking hadn’t been changed on their system, so I had to collect my bags in Shanghai then check-in again.

Thankfully, I had four hours in Shanghai airport (and no children) to play with. While a small blip, this could’ve been a deal breaker if I travelled with young kids or had a shorter layover.

Welcome onboard

Starting the China Eastern flight with a drop of champagne
Starting the China Eastern flight with a drop of champagne

Boarding the plane was speedy but a little slack. Business Class ticket holders weren’t escorted onboard first. But as soon as I boarded and took a seat, I realised there were only three of us flying Business Class. Maybe that’s why the priority boarding service was overlooked. Not a major issue, but maybe a little disappointing if it were your first Business Class experience or if you paid the full $2,500 to $3,000 cash ticket.

Brisbane - Shanghai on China Eastern

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The seat

Does this business seat on China Eastern look like a dentist's chair?
Does this business seat on China Eastern look like a dentist's chair?

The seat converted to a comfortable flat bed with more than enough leg room. While it was a day flight, I still managed to kick back and rest up – an important part of any 10-hour trip.

Yes, it lacks luxury and isn’t super sleek, but comfort and functionality stole the show

If I’m honest, the seat itself was nowhere near as modern as Business Class in other major airlines, but the ridiculous amount of space makes up for this. Seats are laid in the older straight 2-2-2 format which would mean stepping over your next door neighbour's feet.  Yes, it lacks luxury and isn’t super sleek, but comfort and functionality stole the show.

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At any given chance the staff would refill my glass of champagne, always politely nodding while asking ‘Another one?’ to which I answered ‘Sure, why not?’. While you won’t sip Dom Perignon on this flight or be afforded the luxury of a shower at 35,000 ft, you will enjoy great service from attentive staff. Always a bonus!

The food

This might sound strange, but I love airplane food. Weird, right? But on this flight – not so much. I spent more time guessing what I was eating than actually eating, which strangely turned out to be quite fun.

I spent more time guessing what I was eating than actually eating
I spent more time guessing what I was eating than actually eating
Snacks on China Eastern Brisbane to Shanghai
Snacks on China Eastern Brisbane to Shanghai

Arriving into Shanghai

Known as China’s most vibrant city, the airport doesn’t disappoint. Just be sure to grab a 24-hour visa-free transit, which allows you access to the baggage hall to collect any luggage for your connecting flight. Or alternatively, you could use it to explore the city during a long layover.

Final verdict

I enjoyed this flight. It was practical, comfortable and very spacious. I mean, I shared 24 Business Class seats with two other passengers – talk about privacy! That being said, I wouldn’t pay cash for this seat nor would I book it for my first Business Class experience. Yes, it lacked luxury and the glamorous buzz of Emirates, Qatar, Etihad or Singapore but the wide open availability and sheer practicality of it won me over.

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