28 Degrees Platinum Mastercard

Card features
foreign exchange fee
overseas ATM balance fee
overseas ATM withdrawal fee
No foreign transaction fees on purchases when travelling or shopping online.
No currency conversion fees.
$0 p.a. annual fee.
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Pros & cons

What's good?

What's not so good?

Save money on transactions made while overseas.
Great for shopping online from overseas stores.
$0 p.a. annual fee.
Up to 9 additional cardholders.
$0 to replace a card lost while abroad.
Free Global Wi-Fi at more than 1 million hotspots worldwide.
Complimentary worldwide concierge service 24 hours a day to help organise your holidays, book restaurants, tours and more.
No introductory balance transfer offer.
The interest rates on purchases and cash advances are up at the high end of the market.

Our review

Our review of the 28 Degrees Platinum MastercardReviewed by Yvonne Taylor

At last, a credit card that understands the way we live now, as global citizens on the move around the world, either in person or online. The 28 Degrees Platinum Mastercard is set to become the card of choice for travellers, online shoppers, and anyone with an international outlook. It has the big five this kind of card user is looking for:

  • No international transaction fees on purchases
  • No foreign currency conversion fees
  • No overseas ATM withdrawal fee
  • No overseas ATM account balance enquiry fee
  • No fee to replace a card lost or stolen while overseas

And if you’re looking for an important extra ‘no’, it’s there: no annual fee.

Let’s take a detailed look at what some of this really means.

Some cards charge foreign currency transaction/conversion fees of 3.5%

When you make a purchase in a foreign currency, whether while travelling or online, you are already at the mercy of a fluctuating exchange rate. It might seem that you are getting a bargain, but often you won’t really know how much it’s going to cost you in Australian dollars until the transaction hits your account.

Then, with most credit cards, there are the added fees that the bank charges for foreign currency transactions and conversion into Australian dollars, a combination of the bank’s own processing fee and a charge payable to Visa, AmEx or Mastercard. This combined charge is typically 3%, or more, of the purchase amount, and it can be as high as 3.5%.

So your bargain New York hotel room at USD125 per night may already be costing you AUD180, depending on what the exchange rate is doing. Add 3.5% to that amount, and you’re looking at USD186.30 before you’ve even had breakfast. Nasty.

If you make regular online purchases from overseas suppliers – and let’s face it, we do seem to pay very high prices for some consumer goods in Australia – then this card will be a godsend. EBay traders who source their stock internationally will be particularly happy with the ability to reduce their costs.

Use a 28 Degrees Platinum Mastercard and avoid that 3.5% fee altogether.

Some cards charge a fee for cash withdrawals from an overseas ATMs

When you’re on home soil you probably make a habit of using your own bank or card issuer’s ATM, in order to avoid the transaction fees that come with using another bank’s machine. Trouble is, once you’re overseas you won’t find any of your own bank’s ATMs. So, if you need to withdraw cash from your credit card account you may be stung for an overseas ATM withdrawal fee, normally at least $4. This is in addition to any cash advance fee payable (which for the 28 Degrees Platinum Mastercard is 3%, rather higher than the 2% fee many banks charge).

But if you use a 28 Degrees Platinum Mastercard, there will be no overseas ATM withdrawal fee.

But beware—an overseas ATM withdrawal is a cash advance

There’s no getting away from the fact that an overseas ATM withdrawal from your credit card is a cash advance, just like it is in Australia. It may be fast, convenient, open all hours and free of any requirement to speak a foreign language, but it’s still a cash advance. You’ll start paying interest on it immediately at the cash advance rate (21.99% p.a. for this card), and if you don’t do anything about it until your return to Australia, you’ll have racked up some hefty interest costs to take the shine off your trip. It’s best to find another way to access cash overseas, like a prepaid travel money card.


Tip: You can use your 28 Degrees Platinum Mastercard to withdraw cash overseas and pay little or no interest. After you make the withdrawal, use your mobile phone or other internet-connected device to access your credit card account online. Once you see the cash advance amount in AUD in your account (this may take a day or two), simply transfer into your credit card account the equivalent amount from your Australian bank savings or transaction account. Provided you have no overdue balance on your credit card account, the cash transfer will be applied to your cash advance immediately and the interest charge will be a few cents at most.

Some cards charge an exorbitant fee for overseas emergency card replacement

Losing your credit card overseas, or having it stolen, is bad enough. Is someone using your card fraudulently? How will you check out of your hotel, with no means of payment? But if you have to add to that the pain of the $100 charged by some card issuers for an overseas emergency replacement card, you may begin to feel that you’ve been done over twice.

28 Degree Mastercard users can avoid that extra sting and get on with enjoying their trip, because overseas emergency card replacement is free.

Notify your card issuer if you are going overseas

While on the subject of emergency card replacement, it’s reassuring to know that this card is protected by a Falcon Fraud Management System and a skilled Fraud Solutions Team who contact cardholders by phone or SMS immediately they notice any suspect transactions.

This is a comforting level of security, but some users of the card have reported problems with using the card overseas, finding their card unexpectedly blocked. So the card issuer’s recommendation that users advise them before embarking on an overseas trip is probably better interpreted as a mandatory requirement.

Mastercard SecureCode, a system of security questions or a one-time password delivered by SMS, also helps to protect you from fraudulent online shopping transactions.

$0 p.a. annual fee

Since you won’t be charged any annual fee for this card, it’s possible to keep it on standby for overseas trips or online shopping, even if you have another card that you prefer to use when dealing with Australian retailers. You can also have up to nine supplementary cards on the account, which makes it perfect for a small business with trusted employees who need to travel or purchase internationally.

More benefits for the traveller

To underline the fact that this is a card designed for international travellers, there are more built-in advantages for people on the move:

  • Visa Platinum global 24/7 concierge service: Wherever you are in the world, if you need advice or reservations for travel, restaurants, entertainment or tours, the Visa concierge service is there to help, just a phone call, mouse click or screen tap away.
  • Optional international travel insurance: (Note that this is not complimentary insurance cover. You will have to pay.) GE Money, the card issuer, has made it easy for cardholders to get a quote for competitive overseas travel insurance. An annual multi-trip worldwide travel policy, for example, will cost $837 for a couple, $429 single.

(There’s also a range of ‘Shopper’s Protection’ insurance available, providing purchase protection, merchandise protection, stolen card protection, and account repayments in case of unemployment, illness, disability or death, for a charge of 0.5% of each month’s closing balance, up to a maximum payment of $50 per month).

No rewards points, no introductory offers, no low interest rates

While there are none of the usual overseas transaction fees, and no annual fee, some of the perks commonly associated with credit cards are also missing.

Although you’ll get Up to 55 days on purchases each month (provided you have no overdue balance on your account), there are no introductory zero interest periods on either purchases or balance transfers.

There are no rewards points or free insurance policies. The ongoing purchase and cash advance interest rates (both 21.99% p.a.) are at the high end of the market. If you are looking for low interest rates, this is not the card for you.

User profile for the 28 Degrees Platinum Mastercard

It’s pretty clear, then, that this card is ideal for someone who either travels overseas regularly or shops online frequently with suppliers whose charges are made in a foreign currency. This same hypothetical user is not concerned about the high purchase and cash advance interest rates, planning to always pay the account balance in full by the due date in order to benefit from Up to 55 days on purchases and never pay interest charges. Since there is no annual fee, it’s a no-brainer for this person to keep it in their wallet for when they are in overseas mode.

Q&As about the 28 Degrees Platinum Mastercard

Q: What is the foreign transaction fee?

The foreign transaction fee is a fee that some banks apply to each individual purchase made where the purchase is made overseas, i.e. outside Australia. The fee itself is typically worked out as a percentage of the purchase. It is usually around 2-3%. The 28 Degrees Platinum Mastercard does not charge international transaction fees or currency conversion fees on purchases.

Q: How much money can I save on international transaction fees and currency conversion fees?

Almost all credit cards in Australia charge a foreign exchange fee of 2-3% plus a currency conversion fee. On a $100 purchases that’s a $3 saving. So, a credit card like the 28 Degrees Platinum Mastercard really comes into it own if you’re travelling overseas or doing a lot shopping from overseas online stores and want to put your spending on a credit card.

Q: Does the 28 Degrees Platinum Mastercard come with free travel insurance?

No, travel insurance is an optional extra and is not complimentary for cardholders.

Q: Can I do a balance transfer to the 28 Degrees Platinum Mastercard?

No, this card does not allow new cardholders to transfer their balance from another card(s).

Q: Can I use my 28 Degrees Platinum Mastercard for international online shopping?

Yes, for example, if you are shopping at a US online store from Australia, you will not be charged a foreign exchange fee or currency conversion fee.

Q: Is the foreign transaction fee the same thing as the foreign exchange fee?

No. These are two separate fees. Not all banks charge both.

  • The foreign transaction fee is levied on transactions that originate overseas.
  • The foreign exchange fee applies to transactions that are billed in a foreign currency, e.g. GBP, USD, EUR, etc.

Check what you would be charged for either because it is possible that a no foreign transaction fee card may still charge a foreign currency exchange fee.

Even if a no foreign transaction fee card did charge a foreign exchange fee, it would still be cheaper than a card that levied fees on both.

User reviews

3.7 out of 5.0 based on 60 reviews90% of reviewers would recommend this card

Rates and fees
Customer service

Reviews from users

No annual fee, great travel and everyday card

Reviewed and recommended by Clachair on 08 Nov 2016

I have used this card on multiple overseas holidays (Europe, Bali, Japan) and never had an issue. 28 Degrees make contacting them fairly easily. I forgot to notify them of a holiday and they had thought overseas purchases were due to my card being stolen. However, they contacted a family member who was able to get hold of me and I was able to solve the issue via a Facebook message to them, as I had no phone access.

The 55 days interest free gives me enough time to pay off my balance without incurring any interest, which I believe is significantly high if you do not do so.

I had no issues withdrawing money from this card, however it does sting you with $4 or 3% of your withdrawal as a fee if you do decide to withdraw, so I mostly try to use the card for debit purchases. As 28 Degrees does not have any annual fees, I’m always happy to keep it and use it, if need be, in my everyday life also.

No international transaction fees

Reviewed and recommended by M on 05 Jul 2016

This is a great card with no annual fee and no international transaction fees. It’s great to travel with or use when you shop online in other currencies. It also has the security of MasterCard. I highly recommend this card. The only drawback is that there are no reward points, but I still use it all the time.

Great for overseas purchases and/or travelling

Reviewed and recommended by Karen on 10 Jul 2016

I obtained the 28 Degree MasterCard because I do a lot of overseas travelling and purchases. A MasterCard appears to be a very favourable card for purchases and a lot of hotels etc accept credit card in favour of a debit card. I have experienced no problems with 28 Degree MasterCard and find the conditions of the card suit my expenditure.

It has all the benefits I need

Reviewed and recommended by mohammed i on 25 Aug 2016

This card offers lots of beneficial points, like no annual fee, long-term interest-free periods, international travel services, account security, low interest rates, no overseas fees on purchases, no currency conversion fees, no foreign transaction fees and the ability to withdraw cash overseas without fees.

It has worldwide emergency card replacement, a 24/7 helpline and a concierge service.

No currency conversion fees

Reviewed and recommended by Jason on 20 Sep 2016

This is the best credit card i have ever had. It’s the only card i know of that you can take overseas to withdraw money that doesn’t charge conversion fees.

It has low fees and is the only credit card that i would ever own. The interest rates are OK, but it’s more about the convenience and bonuses.

Used wisely this is by far the best credit card

Reviewed and recommended by Anne on 06 Jul 2016

I love this card. It has no annual fee and no fee for overseas transactions. Each currency is calculated at a very good rate to bring it back to Australian dollars.

Any time I’ve rung customer service, I’ve been impressed. They are really there to help you and are quick to respond if you are in trouble.

Recently, rewards have been offered for using your account to a certain value during the month. The only downside is the interest rate if the total balance is not fully repaid during the current period. So the bottom line is, pay it all off each month and enjoy the best credit card on the market.

No annual fees, accepted everywhere

Reviewed and recommended by Amanda on 22 Oct 2016

The 28 degrees Platinum MasterCard is a fantastic everyday credit card. There are no annual fees associated with this card and it is accepted everywhere.

The card has a stylish-looking design as well. The website allows for easy payment, with email reminders available to avoid paying late fees and interest. It’s a wonderful card that I have used for many many years.

Go Card

Reviewed and not recommended by Debbie on 09 Jul 2016

Got the card to purchase a fridge under finance, but no longer need it and would like to close this off. It’s been convenient, however, expensive to run and I now have a different card that gives me points when I make purchases.

Good choice for low-cost travel money

Reviewed and recommended by Claire on 22 Oct 2016

I never usually use a credit card and signed up for this to use for overseas travel. If you 'pre-pay’ it with your own cash, you can effectively withdraw money and spend it without fees and currency conversion costs at overseas ATMs and stores/train stations/whatever. You’ll pay $1 to pay money onto it, and the interest rates are not flash if you actually use it for credit, but overall it’s a handy way to avoid the overseas transaction fees you’d pay on a normal bank card.

Problem-free, cost-free card

Reviewed and recommended by David on 26 Oct 2016

I’ve been using this card for a month now with absolutely no problems at all. I got it because I wanted a fee-free card for overseas transactions, and this card does the trick.

One drawback is that it offers no rewards, but really it makes life simpler. I’m looking forward to using this card for the foreseeable future.

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Disclaimer: The opinions expressed about credit cards are the reviewer's alone, and do not reflect the views of Credit Card Compare or the credit card issuer. Reviews have not been approved or otherwise endorsed by Credit Card Compare.

The basics

About this card

Card setup
Card tier
Card type
Card use
Credit rating
Gambling transactions allowed
Joint application
Minimum age
18 years old
Minimum income
Minimum income for pensioners
Rewards program
Temporary residents


Additional cardholders
Additional card fee
$0 p.a.

Credit limits

Minimum credit limit
Maximum credit limit


Interest charged from
Purchase Date
Interest free period
Up to 55 days on purchases
Minimum repayment

Rates & fees

Ongoing interest rates

Cash advances 1.83% 21.99% p.a.
Purchases 1.83% 21.99% p.a.


Annual fee
$0 p.a.
Cash advance fee
whichever is greater $4 or 3%
Dishonour fee
Duplicate statement fee
Foreign exchange fee
Late payment fee
Over limit fee
Overseas ATM balance fee
Overseas ATM withdrawal fee
Overseas emergency card replacement fee
Transaction verification fee

Minimum criteria for this card

What you need before applying

Be over 18 years old
You are a resident or citizen of Australia
Have a good credit history
You have your personal details ready to complete the online application
Have not applied for multiple credit cards recently
Joint applications are not allowed
Temporary residents are not eligible
Disclaimer: The minimum criteria are intended only to be a guide. Your application may still be rejected by the bank even if you can answer 'Yes' to all the minimum criteria. The final decision regarding your application is up to the bank.
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