Entry into The American Express Lounge is governed by the full Terms and Conditions available at amex.com.au/airportlounge.
The $395 annual fee more than pays for itself with such benefits as the free travel insurance and included travel credit. But be sure to look carefully at the terms and conditions. Any of the $400 travel credit not used in one transaction is voided: in other words, it cannot carry over to other transactions. So spend the travel credit on the most expensive part of your travel.
The 2 points per $1 spent is pretty sweet, as is the potential to link with Velocity Rewards.
I recommend this card highly. It’s been great dealing with the customer care team – my queries are sorted with expertise and friendliness. On top of this the rewards have made it possible for me to travel without spending a penny.
The only drawback is that there are a lot of places that still don’t accept the card, which is sheer lack of knowledge as the card has similar merchant charges to that of MasterCard and Visa.
They were quick to accept my application with minimal fuss, and were speedy with sending out the card
But there’s not enough information given on how to redeem rewards. It’s hard to decipher how to gain rewards and take advantage of all the benefits advertised.
There’s also a ridiculously high annual fee. It’s good for short term needs, but you could easily get trapped by the high interest rate and annual fee.
I was super excited to get this card and to start racking up some points for air miles. I did get off to a bad start though, as they would not honour the referral miles for me since I forgot to apply via my friend’s link: countless phone calls and chat conversations, and they just wouldn’t budge. Just a warning to everyone else who is referred via a friend. The other rewards are pretty good – especially the retail offers that pop up.
The card is pretty good, with no annual fee and a bonus of 7,500 Velocity points after spending $750 on the card.
It’s a good card if you’re a Velocity member, as you can earn 1 point for $1 spent on anything, and your points will be transferred automatically to your Velocity account.
It works with Apple Pay and customer service with AmEx is very good.