This introductory offer is available to new Card Members, as well as Bank-issued American Express companion cardholders.
*When you use your Qantas Travel Credit for eligible international or domestic Qantas flights when you book and pay online at American Express Travel.
Entry into The American Express Lounge is governed by the full Terms and Conditions available at amex.com.au/airportlounge.
Direct American Express cards are excellent. This card comes with first class Australian customer service with quick response times. In addition the support given on disputed transactions is paperless and the agent works hard to resolve it quickly.
Rewards are excellent with a good earn rate, and if you regularly travel, the free Qantas return flight makes the high cost of the card worthwhile. In fact, on its own, for Perth residents the card pays for an east-west flight that is more often cheaper than what you would spend on a flight with Qantas.
The only downside is the high fee, but this comes with some major perks. The free flight is caveated as well. There is selected routes it will only work on (with the best value being cross-country flights). It also requires an advance Qantas spend before it activates the free flight (but you can get around this by paying for the fare difference by opting for a higher fare bracket).
Finally, the general lack of acceptance of AmEx in general (which is getting better) means you can’t solely rely on this card for all your spending.
The American Express site is easy to navigate, and the one question I had was answered immediately over the phone.
While the fees are on the higher side you do get one free domestic flight per year, which is excellent. 75K bonus points on sign-up was the main incentive.