Citi Rewards Platinum Credit Card | Review & Apply

Citi Rewards Platinum Credit Card

What do you want this card for?
Save money
Earn points
Offer
Card features
balance transfer
purchase
annual fee
Apply
Citi Rewards Platinum Credit Card
Apply by 31 dec 19
17 reviews
Citi Rewards Platinum Credit Card
0% p.a. for 13 months on retail purchases.
0% p.a. on balance transfers for 13 months which could help you get on top of things. A one-off 1% balance transfer fee applies. Please note, no interest free days apply to retail purchases while you have a balance transfer.
Reduced annual fee of $49 p.a. in the first year ($149 p.a. thereafter).
Add to comparison
13 months
0% p.a.
then 22.24%
with a 1% fee
13 months
0% p.a.
then 21.49%
$49
1st year
then $149

Pros & cons

What's good?

What's not so good?

0% p.a. for 13 months on retail purchases.
0% p.a. on balance transfers for 13 months which could help you get on top of things. A one-off 1% balance transfer fee applies. Please note, no interest free days apply to retail purchases while you have a balance transfer.
Reduced annual fee of $49 p.a. in the first year ($149 p.a. thereafter).
Earn 1 pt per $1 spent on eligible Domestic Spend in Australia, up to $10,000 per statement period.
Earn 1 pt per $1 spent on eligible International Spend overseas (uncapped).
Good points earning rate for a non-Amex card.
Complimentary International Travel Insurance, Purchase Cover Insurance and more.
Enjoy a free bottle of award winning wine every time you dine at hundreds of participating restaurants with the Citibank Dining Program.
The $149 p.a. annual fee from the second year onwards is a considerable amount.
Points are capped at 10,000 per statement period for the card’s Citi Rewards Program.
No sign up bonus points.

Separate Diners Club Terms and Conditions apply to a Linked Diners Club Card as it is a separate credit facility from Diners Club that is paid through your Citi Credit Card. Eligibility criteria apply including that you must be approved for an account that is eligible for a Linked Diners Club Card. Diners Club has appointed Citi to administer the Linked Diners Club Card. Any credit balance on the Linked Diners Club Card is not a deposit liability of Citi, or any other affiliate of Citi is not a protected account and is not guaranteed.
All rewards on your Linked Diners Club Card are subject to the Terms and Conditions of the Citibank Rewards Program and the Linked Diners Club Card Extra Terms Part 2. Eligible Transaction is defined in the Rewards Program Terms and Conditions and means any purchase excluding (but not limited to) cash advances, balance transfers, special promotions, BPAY payments, government related transactions and all other transactions set out within the definition. Points do not expire while the card remains open and in good standing.
No International Transaction Fee is only applicable for transactions made on your Linked Diners Club Card; including on the amounts transferred to your Citi Credit Card. If you make an international transaction using your Citi Credit Card, an International Transaction Fee will be charged (where applicable).
Please note, no interest free days apply to retail purchases while you have a balance transfer.

Disclaimer (2): Reviews rely upon third party information that may not be correct or may be changed without Credit Card Compare’s knowledge. You must carefully consider your own circumstances before making any commitments and confirm all offers and terms with credit card providers before accepting them. Please refer to our T&Cs for more.

User reviews

3.4 out of 5.0 based on 17 reviews71% of reviewers would recommend this card

Rates and fees
Rewards
Customer service
Convenience
Trust

Reviews from users

Platinum card with standard extras

Reviewed and recommended by John on 07 Dec 2016

It’s an affordable card with rewards — not outstanding, but pretty good. However, the extras on the card are useful, like complimentary travel insurance and extended warranty.

Because it’s a MasterCard, it’s accepted almost everywhere. However, the rewards “payback” is not as good as, say, any American Express. However, if you can get this card for a low or no yearly fee, it’s very much worth it.

Helpful service, automated payments

Reviewed and recommended by Craig on 23 Sep 2016

We have had this card for many years on a lifetime zero fee. The service from the overseas call centre has been always helpful.

Citibank has great offers to assist with managing our finances. A fantastic feature is to automatically pay out the monthly balance on the due date.

Difficulties with customer service

Reviewed and not recommended by Ann on 21 Sep 2016

Whenever I have contacted Citibank with a problem or other enquiries, the consultant has not been very helpful and has often gone off on a tangent and not addressed my enquiry. Sometimes I have felt very frustrated and have had to persevere through their talk before I have had my needs addressed.

Very rewarding card

Reviewed and recommended by Craig on 26 Aug 2016

I have had this card for many years and the reward program has been very profitable.

The most profitable use of points is to always cash points in for a store gift card, then go shopping for the best price.

I have zero fees and full privileges. WOW!

High interest, slow rewards

Reviewed and recommended by Peter on 27 Jul 2016

Takes a long time to get rewards up for anything useful and the interest is very high, especially after the rate cuts we have had. You get a catalogue every three months with things you can get with your rewards or you can supplement your rewards with cold hard cash to get them more quickly.

They are very helpful when you ring the concierge

Have been happy with this card

Reviewed and recommended by Andrea on 08 Jul 2016

Citibank has, over the years, provided above average customer service. The rewards are good and being a Visa card, I can use it at most places without getting charged. My only concern is that the rates are a little on the high side.

At one point I had a problem with the rewards terms and conditions and the customer service person that I dealt with went out of his way to provide me with a solution. I am not sure that the actual management were so keen to do this, but I think he tried really hard to help me and on the strength of that interaction, I kept the card.

No longer impressed

Reviewed and not recommended by Katrina on 06 Jul 2016

I have had this card for a long time and it used to have benefits (like rewards) that others didn’t. It annoys me that there are very few ATMs that don’t charge you for using them and you get charged an enormous amount for making a payment one or two days late, even though it appears on the current bill.

Rewards are difficult to understand

Reviewed and not recommended by Max on 03 Jul 2016

Citibank’s rewards points system is difficult to understand. Recently payment terms were reduced to effectively less than 55 days. When you need to contact customer service, it usually takes forever just to get through, even though they are usually pretty good in answering any query. It is not as good as used to be.

OK card

Reviewed and recommended by Warren on 02 Jul 2016

This is an OK card. Rates are too high and rewards are limited, but it’s generally OK. It’s widely accepted and easy to use.

I've earned great rewards with this card

Reviewed and recommended by Craig on 24 Jun 2016

Fantastic card with excellent rewards. I got this card on a special deal with no annual fees, so I am never letting go of this wonderful deal.

Citi were able to chase up one failed internet purchase and have an excellent security response to fraudulent card use.

Show 7 more reviews
Disclaimer: The opinions expressed about credit cards are the reviewer's alone, and do not reflect the views of Credit Card Compare or the credit card issuer. Reviews have not been approved or otherwise endorsed by Credit Card Compare.

The basics

About this card

Card setup
Single
Card tier
Platinum
Card type
Visa
Card use
Personal
Credit rating
Good
Gambling transactions allowed
No
Joint application
No
Minimum age
18 years old
Minimum income
$35,000
Minimum income for pensioners
Same as standard
Pensioners
Rewards program
Citi Rewards
Temporary residents
Yes

Cardholders

Additional cardholders
4
Additional card fee
$90 p.a.

Credit limits

Minimum credit limit
$6,000
Maximum credit limit
$100,000

Repayments

Interest charged from
Purchase date
Interest free period
Up to 55 days on purchases
Minimum repayment
2%

Balance transfers

The offer

Interest ratePeriodFeeLimitRevert rate
Balance transfers0% p.a.13 months1%80% of credit limit22.24% p.a.

Balance transfers to this card

Balance transfer earns rewards
No
Balance transfer fee payment due
First statement
Balance transfer from personal loan
Yes
Balance transfer processing time
10 - 14 days
Interest free days with unpaid balance
0 days
Maximum balance transfer
80% of credit limit
Available to existing customers
No

Banks you can't balance transfer from

You can't balance transfer to the Citi Rewards Platinum Credit Card at the promotional balance transfer rate from:

  • Bank of Queensland
  • Beyond Bank
  • Citi
  • Family First Credit Union
  • FCCS Credit Union
  • IMB
  • MyState Financial
  • Qantas Money
  • Suncorp

Rates & fees

Promotional interest rates

Interest ratePeriodFeeLimitRevert rate
Balance transfers0% p.a.13 months1%80% of credit limit 22.24% p.a.
Purchases0% p.a.13 monthsN/AN/A 21.49% p.a.

Ongoing interest rates

MonthlyAnnually
Cash advances 1.85% 22.24% p.a.
Purchases 1.79% 21.49% p.a.

Fees

Annual fee
$49 p.a.
Annual fee 2nd year
$149 p.a.
Cash advance fee
3.5%
Dishonour fee
$15
Duplicate statement fee
$0
Foreign exchange fee
3.4%
Late payment fee
$30
Over limit fee
N/A
Overseas ATM balance fee
$0
Overseas ATM withdrawal fee
$5
Overseas emergency card replacement fee
$0
Transaction verification fee
$7

Rewards & points

Cool stuff you can get with your points

Disclaimer: Points required accurate as of the 31st March 2018.

Rewards program basics

First purchase bonus
N/A
Reward points expiry
Never as long as you keep your account active
Rewards program
Citi Rewards
Sign up bonus
N/A
Spend required for bonus points
N/A

Earning points with this card

Frequent flyer points
N/A
Overseas earn rate
1 pt per $1 spent
Points cap per month
10,000
Points cap per year
120,000
Points earned on ATO payments
N/A
Reward points
1 pt per $1 spent

Additional benefits

Airport lounge access
No
Complimentary flight voucher
No
Concierge service
Yes

Minimum criteria for this card

What you need before applying

Be over 18 years old
You are a resident or citizen of Australia
Earn a regular income of more than $35,000 per year
Have a good credit history
You have your personal details ready to complete the online application
Have not applied for multiple credit cards recently
Temporary residents are eligible
Age Pension, Disability Pension and Widower's Pension are acceptable.
Carer's Allowance and Child Support Payments are acceptable.
Joint applications are not allowed
Disclaimer: The minimum criteria are intended only to be a guide. Your application may still be rejected by the bank even if you can answer 'Yes' to all the minimum criteria. The final decision regarding your application is up to the bank.

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People are happy
Rated 4.8 out of 5 for customer satisfaction.
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