Latitude 28° Global Platinum Mastercard® | Reviews & Comparison

Latitude 28° Global Platinum Mastercard®

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Latitude 28° Global Platinum Mastercard®
No foreign transaction fees on purchases when travelling or shopping online.
Free Global Wi-Fi at more than 1 million hotspots worldwide.
$0 annual fee.
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21.99% p.a.

Pros & cons

What's good?

What's not so good?

Save money on transactions made while overseas.
Great for shopping online from overseas stores.
$0 annual fee.
Up to 9 additional cardholders.
$0 to replace a card lost while abroad.
Free Global Wi-Fi at more than 1 million hotspots worldwide.
Complimentary worldwide concierge service 24 hours a day to help organise your holidays, book restaurants, tours and more.
Pay with your choice of mobile or wearable wallet using Latitude Pay Any Way — Apple Pay™, Google Pay™, Samsung Pay™, Fitbit Pay™, and Garmin™.
No introductory balance transfer offer.
The interest rates on purchases and cash advances are up at the high end of the market.
Disclaimer: Reviews rely upon third party information that may not be correct or may be changed without Credit Card Compare’s knowledge. You must carefully consider your own circumstances before making any commitments and confirm all offers and terms with credit card providers before accepting them. Please refer to our T&Cs for more.

Our review

Our review of the Latitude 28° Global Platinum Mastercard®Reviewed by Yvonne Taylor

At last, a credit card that understands the way we live now, as global citizens on the move around the world, either in person or online. The Latitude 28° Global Platinum Mastercard® is set to become the card of choice for travellers, online shoppers, and anyone with an international outlook. It has the Big Five this kind of card user is looking for:

  • No international transaction fees on purchases
  • No foreign currency conversion fees
  • No overseas ATM account balance enquiry fee
  • No fee to replace a card lost or stolen while overseas

And if you’re looking for an important extra ‘no’, it’s there: no annual fee.

Let’s take a detailed look at what some of this really means.

Some cards charge foreign currency transaction/conversion fees of 3.5%

When you make a purchase in a foreign currency, whether while travelling or online, you are already at the mercy of a fluctuating exchange rate. It might seem that you are getting a bargain, but often you won’t really know how much it’s going to cost you in Australian dollars until the transaction hits your account.

Then, with most credit cards, there are the added fees that the bank charges for foreign currency transactions and conversion into Australian dollars, a combination of the bank’s own processing fee and a charge payable to Visa, AmEx or Mastercard. This combined charge is typically 3% of the purchase amount, and it can be as high as 3.5%.

So your bargain New York hotel room at $US125 per night may already be costing you $AU175, depending on what the exchange rate is doing. Add 3.5% to that amount, and you’re looking at $US181 before you’ve even had breakfast. Nasty.

If you make regular online purchases from overseas suppliers – and let’s face it, we do seem to pay very high prices for some consumer goods in Australia – then this card will be a godsend. Ebay traders who source their stock internationally will be particularly happy with the ability to reduce their costs.

Use a Latitude 28° Global Platinum Mastercard® and avoid that 3.5% fee altogether.

Some cards charge a fee for cash withdrawals from overseas ATMs

When you’re on home soil you probably make a habit of using a fee-free ATM (e.g. an ATM operated by one of the Big Four banks), in order to avoid the transaction fees that come with using another bank’s machine. Trouble is, once you’re overseas you won’t find any of your own bank’s ATMs. So, if you need to withdraw cash from your credit card account you may be stung for an overseas ATM withdrawal fee, normally at least $4. This is in addition to any cash advance fee payable (which for the Latitude 28° Global Platinum Mastercard® is 3% or $4 (whichever is greater), rather higher than the 2% fee some banks charge).

But if you use a Latitude 28° Global Platinum Mastercard®, there will at least be no fee for actually using the overseas ATM.

But beware – an overseas ATM withdrawal is a cash advance

There’s no getting away from the fact that an overseas ATM withdrawal from your credit card is a cash advance, just like it is in Australia. It may be fast, convenient, open all hours and free of any requirement to speak a foreign language, but it’s still a cash advance. You’ll start paying interest on it immediately at the cash advance rate (21.99% p.a. for this card), and if you don’t do anything about it until your return to Australia, you’ll have racked up some hefty interest costs to take the shine off your trip. It’s best to find another way to access cash overseas, like a prepaid travel money card.

However . . .

Tip: You can use your Latitude 28° Global Platinum Mastercard® to withdraw cash overseas and pay little or no interest. After you make the withdrawal, use your mobile phone or other internet-connected device to access your credit card account online. Once you see the cash advance amount in AUD in your account (this may take a day or two), simply transfer into your credit card account the equivalent amount from your Australian bank savings or transaction account. Provided you have no overdue balance on your credit card account, the cash transfer will be applied to your cash advance immediately and the interest charge will be a few cents at most.

Some cards charge an exorbitant fee for overseas emergency card replacement

Losing your credit card overseas, or having it stolen, is bad enough. Is someone using your card fraudulently? How will you check out of your hotel, with no means of payment? But if you have to add to that the pain of the $125 charged by some card issuers for an overseas emergency replacement card, you may begin to feel that you’ve been done over twice.

Latitude 28° Global Platinum Mastercard® users can avoid that extra sting and get on with enjoying their trip, because overseas emergency card replacement is free.

Notify your card issuer if you are going overseas

While on the subject of emergency card replacement, it’s reassuring to know that this card is protected by a Falcon Fraud Management System and a skilled Fraud Solutions Team who contact cardholders by phone or SMS immediately they notice any suspect transactions.

This is a comforting level of security, but some users of the card have reported problems with using the card overseas, finding their card unexpectedly blocked. So the card issuer’s recommendation that users advise them before embarking on an overseas trip is probably better interpreted as a mandatory requirement.

Mastercard SecureCode, a system of security questions or a one-time password delivered by SMS, also helps to protect you from fraudulent online shopping transactions.

No annual fee

Since you won’t be charged any annual fee for this card, it’s possible to keep it on standby for overseas trips or online shopping, even if you have another card (perhaps a rewards card) that you prefer to use when dealing with Australian retailers. You can also have up to nine supplementary cards on the account, which makes it perfect for a small business with trusted employees who need to travel or purchase internationally.

More benefits for the traveller

To underline the fact that this is a card designed for international travellers, there are more built-in advantages for people on the move:

  • Free global Wi-Fi: You’ll get free access to Boingo Wi-Fi (normally costing around $US10 per month) at over a million hotspots around the world. Turn off expensive roaming on your phone and use data for communicating instead, via apps like Skype and WhatsApp.
  • Global 24/7 concierge service: Wherever you are in the world, if you need advice or reservations for travel, restaurants, entertainment or tours, the concierge service is there to help, just a phone call, mouse click or screen tap away.
  • Flight Delay Pass: Pre-register your flight with the 28° Flight Delay Service, and if the airline announces a delay of more than two hours on your registered flight, you and up to four (also pre-registered) travelling companions will receive a complimentary pass to a LoungeKey lounge or lounge alternative (e.g. food and beverage discounts).
  • Mastercard Priceless Cities: Special events and experiences, only for Mastercard holders.
  • Latitude Pay Any Way: The card is issued by Latitude Financial Services, so it can be used with almost any mobile device via Apple Pay, Samsung Pay, Google Pay, Fitbit Pay and Garmin Pay. Leave your card behind and pay with your device for extra convenience and security.
  • Optional international travel insurance: (Note that this is not a complimentary insurance cover. You will have to pay.) The card issuer has made it easy for cardholders to get a quote for overseas travel cover through Southern Cross Travel Insurance. An annual multi-trip worldwide travel policy, for example, will cost around $780 for a couple, $390 single.
  • Optional shopper’s protection insurance: Price protection, merchandise protection, stolen card protection, and account repayments in case of unemployment, illness, disability or death, can all be had for a charge of 1.0% of each month’s closing balance, up to a maximum payment of $50 per month.

No rewards points, no introductory offers, no low interest rates

While there are none of the usual overseas transaction fees, and no annual fee, some of the perks commonly associated with credit cards are also missing.

Although you’ll get up to 55 days interest-free each month (provided you have no overdue balance on your account), there are no introductory zero interest periods on either purchases or balance transfers.

There are no rewards points or free insurance policies. The ongoing purchase and cash advance interest rates (both 21.99% p.a.) are at the high end of the market. If you are looking for low interest rates, this is not the card for you.

Other cards without foreign currency transaction fees

If the major appeal of the Latitude 28° Global Platinum Mastercard® is the lack of any additional charge for foreign currency purchases, you may want to compare several other cards with this feature. They include the Bankwest Zero Platinum Mastercard (no annual fee, but includes extensive complimentary insurance including international travel cover) and the Coles Rewards MasterCard (annual fee payable, earn flybuys points).

User profile for the Latitude 28° Global Platinum Mastercard®

It’s pretty clear, then, that this card is ideal for someone who either travels overseas regularly or shops online frequently with suppliers whose charges are made in a foreign currency. This same hypothetical user is not concerned about the high purchase and cash advance interest rates, planning to always pay the account balance in full by the due date in order to benefit from up to 55 interest-free days and never pay interest charges.

Since there is no annual fee, it’s a no-brainer for this person to keep it in their wallet for when they are in overseas mode.

Disclaimer: Reviews rely upon third party information that may not be correct or may be changed without Credit Card Compare’s knowledge. You must carefully consider your own circumstances before making any commitments and confirm all offers and terms with credit card providers before accepting them. Please refer to our T&Cs for more.

Q&As about the Latitude 28° Global Platinum Mastercard®

What is the foreign transaction fee?

The foreign transaction fee is a fee that some banks apply to each individual purchase made where the purchase is made overseas, i.e. outside Australia. The fee itself is typically worked out as a percentage of the purchase. It is usually around 2-3%. The Latitude 28° Global Platinum Mastercard® does not charge international transaction fees or currency conversion fees on purchases.

How much money can I save on international transaction fees and currency conversion fees?

Almost all credit cards in Australia charge a foreign exchange fee of 2-3% plus a currency conversion fee. On a $100 purchases that’s a $3 saving. So, a credit card like the Latitude 28° Global Platinum Mastercard® really comes into it own if you’re travelling overseas or doing a lot shopping from overseas online stores and want to put your spending on a credit card.

Does the Latitude 28° Global Platinum Mastercard® come with free travel insurance?

No, travel insurance is an optional extra and is not complimentary for cardholders.

Can I do a balance transfer to the Latitude 28° Global Platinum Mastercard®?

No, this card does not allow new cardholders to transfer their balance from another card(s).

Can I use my Latitude 28° Global Platinum Mastercard® for international online shopping?

Yes, for example, if you are shopping at a US online store from Australia, you will not be charged a foreign exchange fee or currency conversion fee.

Is the foreign transaction fee the same thing as the foreign exchange fee?

No. These are two separate fees. Not all banks charge both.

  • The foreign transaction fee is levied on transactions that originate overseas.
  • The foreign exchange fee applies to transactions that are billed in a foreign currency, e.g. GBP, USD, EUR, etc.

Check what you would be charged for either because it is possible that a no foreign transaction fee card may still charge a foreign currency exchange fee.

Even if a no foreign transaction fee card did charge a foreign exchange fee, it would still be cheaper than a card that levied fees on both.

User reviews

3.7 out of 5.0 based on 47 reviews91% of reviewers would recommend this card

Rates and fees
Customer service

Reviews from users

Great for overseas travel, annoying BPAY charge

Reviewed and recommended by Emma on 03 May 2017

This is one of the best cards for overseas travel. There are no ATM fees, and I’ve never had any issues using it in Europe, Asia or America.

It’s unfortunate about the newly-introduced BPAY charge ($0.95 per transaction). I can use the 'Pay my account’ function, but it takes longer for the money to clear and can only be done every five days.

Very expensive fees

Reviewed and not recommended by Paul on 11 Dec 2016

This card is no longer needed as there are better products for buying overseas. The fees are outrageous. The point of having this card is to make overseas purchases and not face foreign currency conversion fees, but the fees on the card if you don’t pay it off are exorbitant. It is better just to have a normal low rate card.

Quick, simple application and approval

Reviewed and recommended by Courtney on 11 Dec 2016

This is my first ever credit card. The application process was quick, simple and easy. I got accepted straight away for the credit card, but had to prove my income simply by uploading one of the accepted documents.

I plan on using this card overseas as there are many benefits to using it this way. I have yet to purchase anything with my card, but am much looking forward to it.

Good for foreign purchases

Reviewed and recommended by Andrew on 07 Dec 2016

There are no rewards or loyalty program, but good exchange rates and no fees.

It’s easy to set up and there are no annual fees, even for supplementary cardholders. We have used this card in France, UK, Switzerland, Hong Kong, Singapore, Fiji, New Zealand and Australia, all without any issues at all. I definitely recommend it.

No yearly fee, no international transactions fees

Reviewed and recommended by M on 05 Dec 2016

The main benefits of the 28 Degrees card are that there are no yearly fees and no international transaction fees. It is great for travelling abroad and buying online from overseas.

Their customer service is good — very friendly and helpful.

It’s payWave enabled for ease of paying more quickly than before, especially compared to cash.

Excellent for foreign purchases

Reviewed and recommended by L on 04 Dec 2016

The 28 Degrees card has been great for use with foreign purchases and currency, as the exchange rate is better than banks and other cards, while there are also minimal fees. I use it for all overseas purchases online, as well as taking it with me on international trips as my main source of credit.

Service staff helped me get a refund overseas

Reviewed and recommended by Sue on 03 Dec 2016

I love this card. I can use it worldwide with no conversion fees for foreign currency transactions.

When I had an issue with a car hire deposit in the UK, the staff were very helpful in disputing the transaction and when I was finally refunded, they even made up the exchange rate difference for me so that I didn’t lose out. A great card for worldwide use.

No annual fees, accepted everywhere

Reviewed and recommended by Amanda on 22 Oct 2016

The 28 degrees Platinum MasterCard is a fantastic everyday credit card. There are no annual fees associated with this card and it is accepted everywhere.

The card has a stylish-looking design as well. The website allows for easy payment, with email reminders available to avoid paying late fees and interest. It’s a wonderful card that I have used for many many years.

Good choice for low-cost travel money

Reviewed and recommended by Claire on 22 Oct 2016

I never usually use a credit card and signed up for this to use for overseas travel. If you 'pre-pay’ it with your own cash, you can effectively withdraw money and spend it without fees and currency conversion costs at overseas ATMs and stores/train stations/whatever. You’ll pay $1 to pay money onto it, and the interest rates are not flash if you actually use it for credit, but overall it’s a handy way to avoid the overseas transaction fees you’d pay on a normal bank card.

Problems understanding service operators

Reviewed and recommended by Roswitha on 10 Oct 2016

It’s a great card, but quite often have a problem understanding the dreadful English some of their operators speak. Sometimes there is an issue and they usually deal with it fairly well.

The card is quite convenient because everyone accepts it and if you use it wisely and pay full balance each month you can actually end up saving heaps of money.

Show 37 more reviews
Disclaimer: The opinions expressed about credit cards are the reviewer's alone, and do not reflect the views of Credit Card Compare or the credit card issuer. Reviews have not been approved or otherwise endorsed by Credit Card Compare.

The basics

About this card

Card setup
Card tier
Card type
Card use
Credit rating
Gambling transactions allowed
Joint application
Minimum age
18 years old
Minimum income
Minimum income for pensioners
Rewards program
Temporary residents


Additional cardholders
Additional card fee
$0 p.a.

Credit limits

Minimum credit limit
Maximum credit limit


Interest charged from
Purchase Date
Interest free period
Up to 55 days on purchases
Minimum repayment

Rates & fees

Ongoing interest rates

Cash advances 1.83% 21.99% p.a.
Purchases 1.83% 21.99% p.a.


Annual fee
$0 p.a.
Cash advance fee
whichever is greater $4 or 3%
Dishonour fee
Duplicate statement fee
Foreign exchange fee
Late payment fee
Over limit fee
Overseas ATM balance fee
Overseas ATM withdrawal fee
$4 or 3%, whichever is greater
Overseas emergency card replacement fee
Transaction verification fee

Minimum criteria for this card

What you need before applying

Be over 18 years old
You are a resident or citizen of Australia
Have a good credit history
You have your personal details ready to complete the online application
Have not applied for multiple credit cards recently
Temporary residents are eligible
Joint applications are not allowed
Disclaimer: The minimum criteria are intended only to be a guide. Your application may still be rejected by the bank even if you can answer 'Yes' to all the minimum criteria. The final decision regarding your application is up to the bank.

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Rated 4.8 out of 5 for customer satisfaction.
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