Credit Cards with Fraud Protection Guarantee

Fraud Protection Guarantee

Don’t get screwed over by fraud and unauthorised charges. Compare credit cards with a fraud protection guarantee for purchases you make with the card.

100,000 bonus Qantas Points when you are approved by 29 January 2020 and spend $3,000 in 2 months.
Earn triple Qantas Points for your business when employees fly on eligible Qantas flights and pay using their American Express Qantas Business Rewards Card.
Earn 2 Qantas Points per $1 spent on Qantas products and services.
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fraud protection guarantee
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Qantas Premier Platinum Credit Card
Apply by 26 feb 20
Receive up to 120,000 bonus Qantas Points when you spend at least $1,500 each month for the first 6 months.
Reduced annual fee of $199 p.a. in the first year ($299 p.a. thereafter).
0% p.a. for 18 months on balance transfers.
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Yes
19.99% p.a.
ongoing
$199
1st year
then $299
Get 55,000 bonus Qantas Points when you apply online, are approved and spend $3,000 on your new Card within the first 3 months.
Earn 1.25 Qantas Points for every $1 spent on Card purchases, except spend at government bodies in Australia where you will earn 0.5 Qantas Points per $1 spent.
$450 Qantas Travel Credit each year. (Conditions Apply)
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Yes
20.74% p.a.
ongoing
$450
ongoing
American Express Qantas Business Rewards Card
Apply by 29 jan 20
100,000 bonus Qantas Points when you are approved by 29 January 2020 and spend $3,000 in 2 months.
Earn triple Qantas Points for your business when employees fly on eligible Qantas flights and pay using their American Express Qantas Business Rewards Card.
Earn 2 Qantas Points per $1 spent on Qantas products and services.
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Yes
-
$450
ongoing
NAB Qantas Rewards Signature Card
Earn up to 120,000 Qantas Points. Get 90,000 points when you spend $3,000 in the first 60 days from account approval date and an additional 30,000 points on payment of second year annual fee.
Seven complimentary insurances when you make an eligible purchase.
Reduced Annual Card Fee of $295 in first year (reverts to $395 after first year).
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Yes
19.99% p.a.
ongoing
$295
1st year
then $395
0% p.a. for 6 months on purchases.
Make purchases with NAB’s lowest interest rate card and longest interest-free period.
Low $59 p.a. annual fee.
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Yes
6 months
0% p.a.
then 13.99%
$59
ongoing
NAB Low Rate Platinum Card
0% p.a. for 15 months on purchases.
Platinum Concierge Service plus seven complimentary travel insurances.
Up to 55 days on purchases.
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Yes
15 months
0% p.a.
then 13.99%
$100
ongoing
NAB Rewards Signature Card
Earn up to 120,000 points. Get 90,000 points when you spend $3,000 in the first 60 days from account approval date and an additional 30,000 points on payment of second year annual fee.
Earn triple points when travelling overseas or overseas purchases made here in Australia.
Earn double points on purchases made in major department and hardware stores.
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Yes
19.99% p.a.
ongoing
$295
ongoing
Receive 50,000 bonus Qantas points and $195 back with your new ANZ Rewards Black card (terms and conditions apply).
Complimentary Qantas Frequent Flyer Membership.
Eligibility criteria, T&Cs, fees and charges apply.
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Yes
20.24% p.a.
ongoing
$295
ongoing
Low $30 p.a. ongoing annual fee.
Complimentary purchase protection insurance.
0% p.a. for 6 months on balance transfers. (2% balance transfer fee applies). Reverts to cash advance rate.
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Yes
19.74% p.a.
ongoing
$30
ongoing
Earn Qantas Points on eligible everyday purchases.
0% p.a. for 6 months on balance transfers. (2% balance transfer fee applies). Reverts to cash advance rate.
Free membership into the Qantas Frequent Flyer Program saving you $99.50.
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Yes
19.99% p.a.
ongoing
$95
ongoing
NAB Rewards Classic Card
Earn 30,000 points when you spend $500 in 60 days of account opening.
Earn triple points when travelling overseas or overseas purchases made here in Australia.
Earn double points on purchases made in major department and hardware stores.
More info
Add to comparison
Yes
19.99% p.a.
ongoing
$95
ongoing
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Protect your identity. Monitor your credit score for free.

Join more than 13,000 Australians and get your score today.
  1. Protect yourself from identity fraud
    Get alerted to large credit score drops.
  2. Know where you stand
    The banks know your score. Shouldn’t you too?
  3. Avoid a nasty surprise
    Before applying, check if your credit is good enough.
  4. Always with you
    Check online or download the app.

Q&As about Fraud Protection Guarantee from customers

Does Visa and MasterCard’s Zero Liability cover me?

As a minimum, yes. Both card issuers Visa and MasterCard protects you from fraudulent or unauthorised transactions made using your card with their Zero Liability Guarantees. However, beyond that basic guarantee, your bank may also guarantee that you’ll never be liable for fraudulent use of your credit card, provided you follow the credit card conditions of use policy.

How is a fraud protection guarantee different to fraud monitoring?

Credit card lenders provide varying levels of sophistication when it comes to fraud monitoring and detection. If they notice something irregular, suspicious or unusual on your card they may send you a text message or call you up to ask you about the transaction. Or you might find out about the fraudulent activity when your statement arrives. A fraud protection guarantee typically means that you will be reimbursed for any unauthorised transactions provided that you have not contributed to the loss and you contacted your bank promptly when you found out about it.

What are the main types of credit card fraud?

These are the main types.

Physical theft or loss of your card

A thief may steal your wallet or purse containing your card, or someone dishonest may find it, and attempt to use it for in-store or online transactions. This is why it is very important not to keep a record of your PIN in the same place as your card.

Fraudulent in-store transactions are more likely to occur with a contactless card, where the thief does not need to enter a PIN for transactions under $100.

Online transactions also do not require a PIN, and the thief can see the CCV (Card Verification Value) or CSC (Card Security Code) printed on the card. However, many online transactions are protected by a one-time PIN sent to your phone by text message. If your phone has also been stolen, ring your service provider to get it disabled as soon as possible.

Skimming devices

A credit card skimmer is a small device which criminals may attach to an ATM, or use as a separate reader if you hand your card over for payment at a retailer or restaurant. The card’s number, expiry date and CCV are recorded, and a clone of your card can be created in order to make purchases or withdraw cash.

Phishing scams

Fake emails, text messages, social media and dodgy websites can be used to trick cardholders into divulging sensitive credit card information. Banks and trustworthy legitimate businesses never ask you to supply your credit card details in an email, or your PIN over the phone. If the email or website looks suspicious, it probably is. Back out of the email reply or online transaction, or, if you have gone too far, notify your bank at once.

Malware

Your computer may be infected by malware (malicious software) if you click on a link or attachment in an email or social media message, or online pop-up advertising, from a person or organisation unknown to you. Scammers may then be able to access your computer files or record what you are doing on your computer, including entering credit card information on trustworthy sites. Delete any such emails, ignore the messages and pop-ups, and keep your anti-virus software up-to-date.

Do all credit cards have a fraud protection guarantee?

Australian banks have robust security and monitoring measures in place to protect their credit card customers. At the same time, they recognise that fraudulent transactions can still occur, and the major card issuers have a policy of indemnifying customers to a large extent in the event of fraud. Not all of them go as far as ‘zero liability’ or ‘100% money back’, however. Check the full terms and conditions on the card issuer’s website.

How can I prevent or minimise fraudulent use of my credit card?

There are a number of simple things you can do to radically reduce your chances of being a victim of card fraud:

  • Keep your card in a safe place
  • Preferably memorise your PIN, but if you must write it down, keep it somewhere separate from your card
  • Don’t disclose your PIN to anyone else
  • Use your other hand to cover the hand entering your PIN at an ATM
  • Try to keep an eye on your card if you have to hand it over for payment
  • Be on the lookout for skimming, phishing and malware scams
  • Check your credit card account carefully as soon as you receive it
  • Notify the issuer as soon as possible if your card is lost or stolen, or if you suspect fraud

How quickly should I inform the bank if my card is lost or stolen, or if I suspect fraud?

Absolutely as soon as possible, to minimise the risk of any personal loss and meet any obligations you may have under the card’s terms of use and any fraud protection guarantee. Many card issuers will have a dedicated telephone number for reporting card loss, theft or fraud.

Some cards have an online facility which allows you to suspend your card temporarily. It can be the quickest way to take action, but it does not replace informing your bank.

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