NAB Traveller Card | Review & Feature Comparison

NAB Traveller Card

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Card features
minimum load
maximum load
initial load fee
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NAB Traveller Card
NAB Traveller Card
$0 initial load fee.
$0 overseas ATM fees.
$0 reload fee.
$50
$45,000
$0

Pros & cons

What's good?

What's not so good?

$0 initial load fee.
$0 overseas ATM fees.
$0 reload fee.
Top up your card with your choice of 10 available currencies: Australian Dollar, US Dollar, British Pound, Euro, Canadian Dollar, New Zealand Dollar, Japanese Yen, Singapore Dollar, Thai Baht and Hong Kong Dollar.
Minimum load amount of $50.
Get a free backup card when you travel.
ATM fee of $3.75 AUD when withdrawing in Australia.
Disclaimer: Reviews rely upon third party information that may not be correct or may be changed without Credit Card Compare’s knowledge. You must carefully consider your own circumstances before making any commitments and confirm all offers and terms with credit card providers before accepting them. Please refer to our T&Cs for more.

Our review

Our review of the NAB Traveller CardReviewed by Yvonne Taylor

Cards pre-loaded with foreign currencies for use when making payments or withdrawing cash overseas are a boon for Australian travellers, but make sure you choose one that’s not also pre-loaded with multiple fees to trip you up whenever you try to use it. Fortunately, the NAB Traveller Card has lots of zeroes where the fees should be, so there are no unexpected costs.

No initial load fee or reload fee

Unlike some travel cards, this one has no fee for the first loading of funds onto the card, and also no fee for topping up with further amounts at a later date. This zero fee situation applies however the currency loading is done – at a NAB branch, or using NAB internet banking, or using BPAY.

No overseas ATM withdrawal fee

Here’s another freebie that does not always apply with other cards. Withdraw cash in a foreign currency at an overseas ATM, and there will be no fee debited to your card by NAB. However, NAB has no control over foreign ATMs operated by third parties, who may in fact debit their own fee to your card.

No ATM balance enquiry fee

Need to check how much is left on your card, and you don’t have internet access? That’s no problem, because NAB allows you to make ATM balance enquiries without charging a fee, wherever you are in the world. (Local ATM operators may charge their own fee for this service.)

No fee for a backup card

It isn’t possible to have a supplementary card on your NAB Traveller Card account (i.e. a card with a separate number, accessing the same account, that you could, for example, give to your spouse). However, you can have a second card (with a different PIN) to keep in a safe place in case you lose or mislay the first one.

The card is protected by an embedded microchip to combat fraud, and a PIN to make sure that no one but you can use the card, even if you do lose it.

No fee for a replacement card

Although it’s a good idea to be very careful with your card, if it does get lost or stolen, help is at hand. NAB operates 24/7 Global Emergency Assistance for its cardholders. There’s a list of freecall telephone numbers for most countries (and paycall numbers for the rest) to put you in direct contact with NAB Card Services, who will immediately cancel your lost or stolen card. If you can’t use your backup card either, NAB will organise free delivery of a replacement card within 3-7 business days, and, if necessary, emergency cash which will mostly reach you in 20 minutes.

No Point of Sale fee

NAB will not charge you a fee for making purchases with the card, although, once again, they can’t predict what overseas merchants might choose to do. Fee-free purchases are the most likely scenario.

No monthly inactivity fee

After a period of account inactivity, some travel cards make a charge for any further months during which there are no transactions. For example, if you come home from an overseas trip and leave the equivalent of AUD 50 in your card account, after 12 months have elapsed with no transactions you could end up paying $4 per month to leave the account open. Your $50 would disappear within a further year.

NAB don’t do this. They want you to retain your card and keep your account open until your next trip. So they won’t nibble away at any remaining currency balances with those sneaky monthly fees. You can leave the cash where it is until next time, or remove it from the account in Australian dollars.

No account closure fee

Here’s another devious fee you’ll find on some cards. If you want to avoid the monthly inactivity charge by closing the account, they’ll charge a fee – $10, for example – for the privilege of closing the account. With the NAB Traveller Card there’s no need to close your account, because there are no inactivity fees. But if you do decide to close it, you won’t pay a cent extra.

So how do NAB make a profit from this card?

After all those zeroes, you might be wondering how NAB expect to make money from supplying this card.

One of the ways they do this is by sitting on your cash without paying you any interest, but this is a feature common to all pre-loaded debit cards. You will need to make a choice between locking in what looks like a good exchange rate, perhaps several months before your trip, or waiting until the last minute, minimising the lost interest but risking unattractive exchange rates.

In addition, in spite of all the missing fees, there are still a few charges to pay:

  • Foreign currency exchange margin. Like all banks, NAB adds a small margin to the current exchange rate whenever one currency is converted to another. (For example, when you load or reload foreign currencies onto your card and pay in AUD.)
  • NAB foreign currency conversion fee. An additional fee equivalent to 4% of the transaction value is charged if you need to convert one currency already on your card into another currency you don’t have. (For example, if you’ve used up all your USD when you try make a purchase in New York, your card will automatically convert another currency on your card into the required amount of USD.) Avoid this charge by trying to anticipate all the currencies you will need on your trip, and the appropriate amounts, before you set out. Alternatively, load the unforeseen currencies during your trip using AUD from your bank account, whenever you have access to internet banking.
  • AUDATM withdrawal fee. If you wish to make an AUD withdrawal of any remaining balances on your card when you return to Australia, you will be charged a fee of $3.75 if you choose to do this at an ATM.

Some usage limitations to bear in mind

There are some restrictions on what you can do with the card. You can’t, for example, use it for transferring money to someone else, for any form of gambling transaction, or for purchasing from merchants who use the old-fashioned 'click-clack’ manual card machines.

As a result of international trade sanctions, the card cannot currently be used in Iran, North Korea, Syria or Sudan.

If you use the card to guarantee your bill at a hotel, on a cruise ship or when hiring a car, the merchant may request pre-authorisation of the estimated amount of your bill, rendering a part of your card balance temporarily unavailable. (Tip: Use your credit card as security for the estimated bill instead, then use your NAB Traveller Card to pay the actual bill.)

Daily and annual restrictions

Also worth noting are NAB’s currency limits (AUD equivalent) per transaction, per day and per year:

  • Minimum card load/reload amount per transaction: AUD 50
  • Maximum card load/reload amount per transaction: AUD 45,000 (via NAB branch or internet banking)
  • Maximum reload per day via BPAY: AUD 25,000
  • Maximum card load/reload amount per 12 months: AUD 45,000
  • Daily ATM or over-the-counter withdrawal limit: AUD 3,000 (more generous than some cards), but foreign ATM operators may impose lower limits per transaction or per day
  • Daily Point of Sale transaction limit: AUD 7,000 (again, higher than some competitors)

Currency flexibility

To make it easier when travelling to multiple countries, and so that you can use the same card for successive trips, you can load up to nine foreign currencies plus Australian dollars on this card (always staying within that AUD 45,000 equivalent limit):

  • US dollars
  • British pounds
  • Euros
  • New Zealand dollars
  • Canadian dollars
  • Hong Kong dollars
  • Singapore dollars
  • Thai baht
  • Japanese yen

If you end up somewhere unusual and need a different currency, or have used up all your pre-loaded supply of a particular currency, you can still pay with your card. A currency already on your card will be automatically converted into the local currency for this purpose (4% fee applies).

On-the-go convenience

Manage your money as you travel with NAB internet banking and mobile app. Check balances and activity (fee-free), top up your currency amounts (fee-free, except for exchange rate margin), or convert one currency into another (exchange rate margin plus 4% fee).

Mastercard global acceptance

Almost anywhere that accepts card payments is going to welcome a Mastercard, and that means 43 million locations worldwide at last count.

Mastercard global benefits

Having a Mastercard lets you unlock special privileges via the Mastercard Priceless Cities program, benefits which can be particularly useful when you’re travelling. They include tour, restaurant, accommodation and retail discounts and perks when you pay using the card.

Anyone can have the card

The NAB Traveller Card isn’t just for NAB customers. Any Australian citizen or resident can have one, including temporary residents, and you don’t even need to be over 18. You can get a card, activated and ready-to-use, on the spot at any NAB branch.

There’s more than one travel money card

NAB don’t have a monopoly on the travel money card market, so it’s also worth checking out the Travelex Money Card, the ANZ Travel Money Card and the Westpac Global Currency Card. They all have different fee structures and limitations, but the NAB Traveller Card is notable for its mainly fee-free transactions and the flexibility provided by its very low minimum and extremely high maximum load amounts.

The NAB Traveller Card helps organised travellers avoid high foreign transaction fees, the budget blowout that can result from unexpected exchange rate fluctuations, and the difficulties that can arise when overseas merchants are reluctant to accept your credit card.

Disclaimer: Reviews rely upon third party information that may not be correct or may be changed without Credit Card Compare’s knowledge. You must carefully consider your own circumstances before making any commitments and confirm all offers and terms with credit card providers before accepting them. Please refer to our T&Cs for more.

The basics

About this card

24 hour ATM cash withdrawal limit
$3,000
24 hour POS transaction limit
$7,000
Available currencies
AUD, USD, GBP, EUR, NZD, CAD, HKD, SGD, THB, JPY
Minimum load amount
$50
Maximum load amount
$45,000
Maximum load amount (annual)
$45,000
Multiple currencies on single card
Yes

Rates & fees

Fees

Account closure fee
$0
ATM withdrawal fee (domestic)
$3.75
ATM withdrawal fee (overseas)
$0
Foreign exchange fee
Mastercard rate plus a margin of 4%
Inactivity fee (monthly)
$0
Initial load fee
$0
Issue fee
$0
Reload fee
$0
Reload fee via BPAY
0%

Minimum criteria for this card

What you need before applying

Be over 18 years old
You are a resident or citizen of Australia
Temporary residents are eligible
Disclaimer: The minimum criteria are intended only to be a guide. Your application may still be rejected by the bank even if you can answer 'Yes' to all the minimum criteria. The final decision regarding your application is up to the bank.

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