Privacy Policy

Updated 25 Sep 2024

Credit Card Compare (CCC) is a service provider attuned to the needs of consumers wanting to access products from credit providers. We:

  • understand privacy is an important issue;
  • are committed to protecting your privacy and to delivering content and technology that gives you the most powerful and secure online experience; and
  • are committed to maintaining high standards in performing our service.

Below is an outline of our privacy policy (Policy).

This Policy discloses the privacy practices for CCC. The purpose of this Policy is to inform you, as a visitor to this website, what kinds of information we may gather about you when you visit the site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information you disclose to us or we may collect about you.

First, like most regular business sites on the Internet, we collect traffic data. Our servers collect basic technical information including visitor's domain name, referral data, browser and platform type using cookies. This information is analysed in aggregate and may be used to improve the user experience on our web site and in our off-site advertising. Traffic information only is given out on a need to know basis and is at times shared with advertisers.

Second, outbound links to secure online applications take you to the credit provider’s website where your application is made. During the online application process of a person applying for a credit card, it is the bank, not CCC, which collects and stores any personal data, such as a visitor's name, email address, income, proof of identity, proof of income and search of a person's credit file. CCC does not give personal financial advice to individuals. All online applications with personal data are directly taken and stored on the credit provider’s web servers.

The use of some tools and calculators on this website require users to enter limited personal data. That data may be used to generate calculations and reports that are stored securely and are not disclosed to any third parties. Information in these reports, however, may be genericised into statistics and shared with advertisers and other persons who may be interested to receive such statistical information.

CCC uses external service providers to provide certain website services. In some instances, it is necessary for your personal data to be disclosed to these service providers so that the service you request may be performed.

Persons who opt-into our mailing list may receive communication from CCC and other websites owned or operated by Boyd Creative Pty Ltd. You can, however, unsubscribe instantly at anytime.

We may run promotions and competitions from time to time. To enter, visitors are required to enter their name and subscribe to our email newsletter. Persons participating in promotions can unsubscribe instantly at anytime.

Website Tools

By using our tools and inputting your email address we will send you the results (where applicable) from the tool you used. If you do not click on the provided link within a certain time frame we may send you a follow up email with the link from the results.

Security

With respect to security: credit providers always use industry-standard encryption technologies when transferring and receiving consumer data. For more information, or if you have questions or concerns regarding our Policy, please send an e-mail to team@creditcardcompare.com.au.

Complaints

We take a complaint seriously, and we'll do what we reasonably can to resolve it promptly. If you wish to make complaint about CCC services there is complaints process to follow. Visit our complaints page for more details on how to complain.