Citi Clear Platinum Credit Card | Review & Application

Citi Clear Platinum Credit Card

Offer
Card features
balance transfer
purchase
annual fee
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Citi Clear Platinum Credit Card
Apply by 31 mar 20
16 reviews
Citi Clear Platinum Credit Card
Transfer your other banks’ credit card balances and enjoy 0% p.a. for 9 months (reverts to cash advance rate) with no balance transfer fee.
Take advantage of the promotional purchase rate of 0% p.a. for 9 months.
Get additional savings with its $0 annual fee for the first year offer ($99 p.a. thereafter).
Add to comparison
9 months
0% p.a.
then 22.24%
with a 0% fee
9 months
0% p.a.
then 14.99%
$0
1st year
then $99

Pros & cons

What's good?

What's not so good?

Transfer your other banks’ credit card balances and enjoy 0% p.a. for 9 months (reverts to cash advance rate) with no balance transfer fee.
Take advantage of the promotional purchase rate of 0% p.a. for 9 months.
Get additional savings with its $0 annual fee for the first year offer ($99 p.a. thereafter).
Comes with a complimentary Transit Accident Insurance.
No fee for an additional cardholder.
Free bottle of wine every time you dine at 100’s of participating restaurants and pay with your Citi card.
Limited Citi branches across the country if you ever need to walk into one.
Disclaimer: Reviews rely upon third party information that may not be correct or may be changed without Credit Card Compare’s knowledge. You must carefully consider your own circumstances before making any commitments and confirm all offers and terms with credit card providers before accepting them. Please refer to our T&Cs for more.

Our review

Our review of the Citi Clear Platinum Credit CardReviewed by Yvonne Taylor

Although it may be hard to believe, it is possible to get a credit card with an interest-free purchases offer and a low ongoing purchases interest rate, loaded with platinum benefits and issued by a prestigious financial giant, for a relatively low annual fee, free in the first year. It’s called the Citi Clear Platinum Credit Card and it can be yours provided you can demonstrate a moderate annual income of at least $35,000 per year. There’s even an interest-free balance transfer offer if you need it.

Pay no interest on purchases for nine months

This could be a blessing if you’re planning major expenditure in the near future, such as an overseas holiday or a large appliance or technology purchase. For the first nine months of holding the card you can let your purchases balance roll over from one month to the next, pay just the 2% minimum repayment each month, and be charged no interest at all on the balance.

Make a plan or budget that will see you able to repay the full balance after nine months if you possibly can, however, to avoid paying interest on any amount still owing.

Low ongoing purchases interest rate

There is good news for anyone whose income fluctuates, and who might sometimes struggle to repay their purchases balance in full at the end of the month after the expiry of the 0% interest on purchases offer. The ongoing purchase interest rate is 14.99% p.a., a low interest rate for a credit card. If you expect that there may be occasions when you are running an unpaid purchase balance of, say $5,000, the difference between 14.99% p.a., and a more normal rate of around 20% p.a., would reduce your monthly interest bill by $21.

There are competing cards available with an even lower interest rate – the ME frank Credit Card for example – but they do not normally come with the Citi card’s platinum benefits.

High cash advance interest rate

There’s nothing special, however, about the very high cash advance interest rate of 22.4% p.a. Use the cash advance facility sparingly, if you must.

Zero-interest balance transfer offer

In case you’ve accumulated a bit of debt on your existing cards, Citi will encourage you to transfer your debt to your new Citi card with a 0% p.a. balance transfer offer lasting for nine months. Even better, there’s no upfront balance transfer fee to pay (other card issuers may charge a flat fee of between 1% and 2.5%), so your savings aren’t reduced. You’d save $739 in interest charges over a nine-month period if you transferred a $5,000 balance from a card with a purchases interest rate of 20% p.a.

Even better, because there’s a parallel offer of nine months at 0% on purchases, you can continue to use your card for purchases during the balance transfer offer period, without forfeiting your interest-free days.

Up to 55 days interest-free every month

This isn’t a card which cuts corners, so it comes with a full complement of 55 interest-free days, not the meagre 44 days of some other cards. Since purchases do not have to be paid for until the end of the monthly billing cycle, transactions made on the first day of the cycle do not have to be cleared from your account for 30 days, and do not attract any interest in that time. The card issuer then adds a further grace period of either 14 or 25 days (25 days in this case) before the monthly payment is due.

Those extra 11 days of credit each month add up to 132 extra days each year, worth about $33 if your average monthly balance is $3,000 and you leave the cash in a 3% p.a. mortgage offset account.

Useful complimentary insurance cover

Although this is a platinum card, Citi obviously do not consider the annual fee to be high enough to encompass a ‘free’ multi-trip overseas travel insurance policy for a family, which many platinum cards include. But four other types of insurance cover come automatically with the card:

  • Extended warranty insurance: Doubles the manufacturer’s warranty (up to a maximum of 12 extra months) for personal items bought with the card.
  • Transit accident insurance: Use your card to pay your fare on a plane, train, bus or ferry, and receive a cash compensation for specific injuries or loss of life resulting from an accident while travelling on them. E.g. loss of sight of one eye, $250,000.
  • Purchase cover: Personal items you buy with the card are covered against loss, theft or accidental damage for 90 days, with claim limits of $200,000 per year, or $10,000 per claim for jewellery, watches and fine arts.
  • Guaranteed pricing scheme: If an item you bought with the card (in a physical store, not online) goes on sale later, at a lower price, in a local printed catalogue, Citi will reimburse the price difference (minimum $75, maximum $500). Claims must be made within 60 days of purchase.

Free wine with Citibank dining program

As long as you are prepared to dine at restaurants on Citibank’s extensive list, you need never pay for wine with your meal again. There are currently over 400 participating establishments, many located in Sydney and Melbourne, but the other state capitals and regional areas do have some coverage.

When you arrive, mention that you are a Citibank cardholder, and order a minimum of one main course per person, or spend at least $50 on food for a sharing menu such as pizza or tapas. Then select your bottle of wine from the Citi list, with an average value said to be around $35. Pay with your Citi card and your bottle of wine is free, and if you used it only six times a year you’d be ahead by $210.

Visa Platinum privileges

In addition to the exclusive Citibank dining privileges, cardholders also qualify for the Visa Platinum program. It provides a personal concierge service (by phone or online) as well as giving access to special offers and preferential booking for concerts and other entertainment events, plus travel and accommodation deals.

Compatible with Apple Pay and Samsung Pay

Your smartphone can become a mobile wallet by linking it with this card. Pay faster and control your card account on the go.

Access Citi World Privileges

Cardholders can look forward to upgraded hotel rooms and car rentals, plus restaurant and online shopping discounts, via Citi World Privileges.

The cost: less than you might expect, and free in the first year

It’s a bundle of benefits that’s a little out of the ordinary: no rewards points, no international travel insurance, but lots of advantages in the form of a low purchases interest rate, a balance transfer offer, other insurance, Visa Platinum and Citi World privileges and free wine.

For this you will pay an ongoing annual fee of $99. But the good news is, you can try it out for the first 12 months without paying any fee at all.

You can have up to four supplementary cardholders (they must be over 16 years of age) for no extra cost. Given the benefits, it’s a very reasonable deal.

A look at the competition

The standout features of this card are the introductory offer of 0% interest on purchases, plus the low ongoing purchases interest rate coupled with platinum benefits – an unusual combination.

There are, however, a few other low-rate cards, with added benefits, competing in this section of the market. They include the St. George Vertigo Platinum Credit Card, the Bankwest Breeze Platinum Mastercard and the Latitude Low Rate Mastercard. It would be a good idea to check them out before making your decision.

An unusual card for the extraordinary cardholder

Clearly, this Citi card is not a run-of-the-mill card for a standard platinum cardholder who may be looking for rewards points and international travel insurance. Instead, it appears to be aimed at the local spender, someone who can more than justify the moderate annual fee in return for a low interest rate, free wine, and complimentary insurance cover directed at domestic rather than international travellers and shoppers. The introductory balance transfer and purchases offers and annual fee waiver make it very tempting to try out for size.

Disclaimer: Reviews rely upon third party information that may not be correct or may be changed without Credit Card Compare’s knowledge. You must carefully consider your own circumstances before making any commitments and confirm all offers and terms with credit card providers before accepting them. Please refer to our T&Cs for more.

User reviews

3.3 out of 5.0 based on 16 reviews69% of reviewers would recommend this card

Rates and fees
Rewards
Customer service
Convenience
Trust

Reviews from users

High fees and penalties

Reviewed and not recommended by Tony on 26 Sep 2016

Citibank Clear Platinum Card is a convenient way to purchase items, but you can get caught up by the fee structure if not careful. Cash advance fees are very high. The purchase fees are reasonable but on the higher end of the scale. If the monthly fee is missed, phone calls and letters arrive to advise you, and they want to know when it is going to be paid, and how much. If the agreed time arrives and the amount has not been paid, a daily fee is charged until such time as the amount is paid, plus there is a $40 late fee.

Now they are charging a one-off 1.5% interest on the money you transfer from another bank to Citibank Visa Card, a charge that has only been introduced in the last six months. I would not recommend any of Citibank cards to family and friends.

Easy to use, great rewards

Reviewed and recommended by Nadine on 23 Sep 2016

I was reluctant to sign up to a card but I am very happy with this product and would recommend it to anyone considering an easy-to-use, value-for-money card.

I enjoy the rewards offered as well — wine is always a great perk.

It’s not too expensive fee-wise either. Enjoy your shopping!

Late fees are a joke

Reviewed and not recommended by James on 21 Sep 2016

This card looked okay when I got it, but when I was late making a payment once, they had the cheek to charge me the late fee several days in a row. Not just once, but yes several times for the one late payment. What a rip-off and a joke! The sooner the government does a royal commission into the banks’ and building societies’ (etc) charges and late fees, the better. They will find corrupt happenings, I’m sure.

All fees are too high

Reviewed and not recommended by Tony on 20 Sep 2016

The Citibank Clear Platinum Visa Card has high interest rates.

If you miss a payment by the due date you get harassment calls and daily fees until monthly instalments are paid. Citibank customer service staff are not willing to assist you if in a dire situation and you have to pay the monthly payment.

On top of all the fees and charges there is also a fee for account-keeping, and now i see Citibank’s latest television ad saying that if you transfer money from another card to a new Citibank card there is a “one-off” fee of 1.5%. They get you no matter what you do.

Benefits, low interest, no frills

Reviewed and recommended by Timothy on 04 Jul 2016

The Citi Clear Platinum card has a lower rate of interest than many other cards, but it is not connected to any 'free’ rewards program.

You get the benefits of being a Platinum member with a free bottle of wine at some restaurants, free concierge service, and free travel insurance when booking international flights via the card. The annual fee is still $95, but the security is amazing as it is backed by a well known international bank.

I wish I never got this card

Reviewed and not recommended by Tony on 08 Jun 2016

I got the card whilst earning good money, but had to change when I lost my job. After re-entering the workforce on lower wages I had to beg and plead to change to a lower interest rate card. Even with the lower interest fee, monthly total fees outstripped half my payment. I had difficulty speaking to customer service because their English is hard to understand. Credit Card Compare showed me that by changing to a new credit card I could take advantage of huge savings and also paying cheaper purchase/ cash out fee.

Rewards and online transactions

Reviewed and recommended by Ankit on 02 Feb 2016

Rewards are interesting and online transactions are smooth. Also quite useful on international travel. I personally benefited from the rewards program a lot. The dining offers are a great way to use points too. Good interest rates and fees. Customer service can be better, i.e. administering your account at a bank branch.

Monthly fees are high

Reviewed and not recommended by Tony on 13 Aug 2015

Although paying over $200 P/FN, monthly fees come to just over $100 so am always struggling to get ahead on repayments. Although now on a disability pension, I got the card when I was on good wages, but maxed out the card when I got divorced. Now am just making repayments, not using card.

It's a great card, I love it

Reviewed and recommended by Anon on 11 May 2015

It’s a great card if you travel a lot. It’s good for business, it has easy approval and the customer service is great. I would recommend this to anyone who is is never home and is on business a lot.

Out of all banks it’s the best card of all.

Citi delivers

Reviewed and recommended by Anon on 31 Mar 2014

Always ready, always accepted. Citibank contacts you have if any unusual transactions. Platinum concierge always ready to oblige with all your requests such as booking events tickets, rewards vouchers and points plus pay articles especially airline tickets. Security is very good. I never seem to have any problems using the card at home or abroad. And overseas purchases are converted into Australian dollars for easy reckoning.

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Disclaimer: The opinions expressed about credit cards are the reviewer's alone, and do not reflect the views of Credit Card Compare or the credit card issuer. Reviews have not been approved or otherwise endorsed by Credit Card Compare.

The basics

About this card

Card setup
Single
Card tier
Platinum
Card type
Visa
Card use
Personal
Credit rating
Good
Gambling transactions allowed
No
Joint application
No
Minimum age
18 years old
Minimum income
$35,000
Minimum income for pensioners
Same as standard
Pensioners
Yes
Rewards program
None
Temporary residents
Yes

Cardholders

Additional cardholders
4
Additional card fee
$0 p.a.

Credit limits

Minimum credit limit
$6,000
Maximum credit limit
$100,000

Repayments

Interest charged from
Purchase date
Interest free period
Up to 55 days on purchases
Minimum repayment
2%

Balance transfers

The offer

Interest ratePeriodFeeLimitRevert rate
Balance transfers0% p.a.9 months0%80% of credit limit22.24% p.a.

Balance transfers to this card

Balance transfer earns rewards
No
Balance transfer fee payment due
First statement
Balance transfer from personal loan
Yes
Balance transfer processing time
10 - 14 days
Interest free days with unpaid balance
0 days
Maximum balance transfer
80% of credit limit
Available to existing customers
No

Banks you can't balance transfer from

You can't balance transfer to the Citi Clear Platinum Credit Card at the promotional balance transfer rate from:

  • Bank of Queensland
  • Beyond Bank
  • Citi
  • Family First Credit Union
  • FCCS Credit Union
  • IMB
  • MyState Financial
  • Qantas Money
  • Suncorp

Rates & fees

Promotional interest rates

Interest ratePeriodFeeLimitRevert rate
Balance transfers0% p.a.9 months0%80% of credit limit 22.24% p.a.
Purchases0% p.a.9 monthsN/AN/A 14.99% p.a.

Ongoing interest rates

MonthlyAnnually
Cash advances 1.85% 22.24% p.a.
Purchases 1.25% 14.99% p.a.

Fees

Annual fee
$0 p.a.
Annual fee 2nd year
$99 p.a.
Cash advance fee
3.5%
Dishonour fee
$15
Duplicate statement fee
$0
Foreign exchange fee
3.4%
Late payment fee
$30
Over limit fee
N/A
Overseas ATM balance fee
$0
Overseas ATM withdrawal fee
$5
Overseas emergency card replacement fee
$0
Transaction verification fee
N/A

Minimum criteria for this card

What you need before applying

Be over 18 years old
You are a resident or citizen of Australia
Earn a regular income of more than $35,000 per year
Have a good credit history
You have your personal details ready to complete the online application
Have not applied for multiple credit cards recently
Temporary residents are eligible
Age Pension, Disability Pension and Widower's Pension are acceptable.
Carer's Allowance and Child Support Payments are acceptable.
Joint applications are not allowed
Disclaimer: The minimum criteria are intended only to be a guide. Your application may still be rejected by the bank even if you can answer 'Yes' to all the minimum criteria. The final decision regarding your application is up to the bank.

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